Warning! the content may make some of you feel uncomfortable, and full of thoughts. I apologize in advance, and yet write about it.
Got to start with a short story… why? because this is the trigger for this very blast.
As you have already noticed, I do not write this blog for a long time, nevertheless I spent almost a decade (and counting) in management consulting in all its glory… and have a backlog of crazy stuff I want to share with you…
Once upon a time there was a large organization. Actually there were several of them, because it is going too sound you too familiar. The senior executives in this organization are the world’s smartest people, only God is smarter than them. The one and only wisdom is in their hands, and if they say so and so, you gotta say only one word: Yes.
The smartest people sometimes hold two nice shiny letters prior to their first name, yes you guess correctly – DR. Sometimes it takes the shape “PhD” afterward their last name. In any case they absolutely completed their third degree. I do honour each one of them. I have not completed mine yet.
So the smartest people were sitting in the Board of Directors and before letting anyone say a word in regard to an impact evaluation, they refused it out of hand, case closed. Why? because they do not need to know more, they can design it – just 2-3 questions, what’s the big deal??
In a different occasion they just ignored some suggestions for improvements, why? because they are the ones to know, not anyone else.
The story is the introduction for my little lecture below… ready to think?! I start… (-:
Smart people are smart and knowledgeable, but they certainly do not know everything. Assuming that their PhD is in Physics, they must know better than others in this field. If their PhD is in Nonprofit Management, they must be knowledgeable about the sector, but they are surely not experts in methodology, or business management, unless they have additional experience and education.
…and now I get to the main point: only methodologists are methodologists. Yes, every other academic has conducted research to some degree in some point of their academic career. However! that does not make you an expert in research methods. If you are a good manager, I believe you have great skills, but please do not assume you know to write a survey or design measurement tools. Mmm… no, you do not! You do not know how to define your question, gather data properly, you do not know how to create metrics, you doubtfully know how to analyze data, and utterly do not know to interpret it. If you want to know how to do the above – gain a set of skills and earn some experience.
I may generalize and say that my message above is right for every field, from business management to mathematics, and the bottom line is – respect the knowledge – it may help you more than you imagine! You know a lot, but be careful and aware of your boundaries. If something does not fall under your expertise, you better ask for professional help, or at least respect the advice given by people who hold education and experience in that area.
I also suggest to look around, you may notice extremely successful organizations that use experts in many aspects, there must be a reason to do so… (-:
By the way, I was really searching a movie for this post, because I hate thinking of myself as someone who is just teasing and criticizing, and not giving something relaxing for a change (-:
So, three birds in one stone, “The Beautiful Mind” : I love Russell Crowe, I truly like the movie, and I also find it inspiring and conveying the message. What is the message in my opinion? Short and sweet: Keep calm and respect experts (even when you think they are nuts!)